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Terms and Conditions

 1. Use of Our Website
All content on this site—including text, images, and products—is the property of Rooted Living and may not be copied, distributed, or used without our permission.

2. Product Information
We strive to provide accurate product descriptions and pricing. We reserve the right to correct errors, change prices, or update product availability at any time without notice. Please remember, when you are buying from a small business you are supporting a person, not a corporation. My products are priced fairly based on materials used, market value, and the time it takes me to create them, packaging, and so on. 

3. Orders & Payment
All sales are subject to acceptance and availability. We accept payment through secure, third-party processors. Once an order is placed, it cannot be changed or canceled after processing.

4. Shipping & Returns
Please review our Shipping & Return Policy for details. We are not responsible for delays or damages once an order leaves our hands.

5. “Things Happen” Disclaimer
We’re a small business, and sometimes life throws curveballs. If something goes wrong, please reach out—we promise to do our best to make it right and provide you with the best service possible. If you have an issue with a product, please contact me directly so I can help resolve the issue: rootedlivingva@gmail.com

6. Limitation of Liability
Rooted Living is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products or website.

7. Governing Law
These terms are governed by the laws of the Commonwealth of Virginia, USA.

Return and Refund Policy

If there’s an issue with your order, please reach out to me directly at rootedlivingva@gmail.com —I'm the owner, and I genuinely want you to be happy with your experience. While not every situation can be resolved with a refund or return, I will do my best to make things right when I can.


At Rooted Living, each item is handmade or thoughtfully sourced with care. Because of the nature of our products, all sales are generally final. However, I understand that things don’t always go as planned. 


Please contact me within 7 days of receiving your order at rootedlivingva@gmail.com and include your order number and a brief description of the issue.

Thank you for supporting a small business and for your understanding!


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